Given how essential it is to every aspect of our life, we spend very little time talking about or celebrating the civilized society we live in.
If civilization is stability, kindness, safety, the arts and a culture that cherishes more than merely winning whatever game is being played, we live in a very special time. There are certainly more people living a civilized life today than ever before in history. (And we still have a long way to go).
Given the opportunity, people almost always move from a place that's less civilized to one that's more civilized. Given the resources, we invest them creating an environment where we can be around people and events that we admire and enjoy. We move to places and cultures where we are trusted and where we are expected to do our share in return.
There are always shortcuts available. Sometimes it seems like we should spend less money taking care of others, less time producing beauty, less effort doing the right thing–so we can have more stuff. Sometimes we're encouraged that every man should look out for himself, and that selfishness is at the heart of a productive culture. In the short run, it's tempting indeed to trade in a part of civilized humanity to get a little more for ourselves at the end of the day. And it doesn't work.
We don't need more stuff. We need more civilization. More respect and more dignity. We give up a little and get a lot.
The people who create innovations, jobs, culture and art of all forms have a choice about where and how they do these things. And over and over, they choose to do it in a society that's civilized, surrounded by people who provide them both safety and encouragement. I'm having trouble thinking of a nation (or even a city) that failed because it invested too much in taking care of its people and in creating a educated, civil society.
Your customers and your co-workers might be attracted to a Black Thursday rush for bargains and a dog-eat-dog approach to winning whatever game it is you're offering. But they come back because you respect them and give them a platform to be their best selves.