The folks who answer the phone at information and the airlines aren’t folks any more. They’re computers.
And the person taking your order at the drive-through isn’t in the same state as you. They might not even be in the same country.
It’s now clear to employers everywhere that they can hire ordinary, perfectly-acceptable staff for a fraction of what they have to pay you to do the job.
In other words, if all the best you can do is ‘good enough’, then why on earth should I pay you the benefits and wages that it costs to get you to do that work?