The Boss
Here’s the thing: every single one of these policies is something that you’d be willing to do for a good customer anyway.
So, rather than taking the posture of "I hate you and I don’t trust you," why not start with this one?
LL Bean has been doing it for a hundred years. It works.
Just down the street, the proprietor yelled at us for taking a photo. At a t-shirt store. Sheesh. Wanna guess where we bought our overpriced souvenirs?