"But in practice, I'll need to be more hard-hearted, practical, selfish, mass-oriented, short-term, callous…" Principles, it seems, are for other people.
Because business is business.
Because my boss won't let me.
Because he'll never get elected.
Because we've never done it that way.
Because the buyer will never take it for the store.
Because it's too risky.
Because I'm under a lot of pressure.
Because I'm afraid.
Principle, of course, is for us, not only for other people. One of the great privileges of not living on the edge of disaster is that we have the ability to act on our principles.
The hard part is realizing that it's never the edge of disaster, and that the long run is always shorter than we imagine.