Start with the easy tests

If you call tech support, it’s likely that they’ll ask you to turn your computer on and off.

That’s not because this step often fixes the problem, but if it does, you’ve found a very fast way to get back to work.

The idea of the easy test is often ignored. Before spending three years in law school, why not get a temp job for a week at a law firm? Or spend a day reading depositions on file at the courthouse?

If we can’t figure out how to understand and support a simple small business, it doesn’t make sense to spend our time decoding a complex large one.

And if you want to make a feature film, figure out how to create a delightful three-minute short first.

The ocean is made of drops. Start with those, not the waves.

Complicated civil interactions are built on top of successful small ones.