Modern marketing and hustle
Hustle uses shortcuts and effort to bend the conventions of society to get more than the hustler’s fair share of attention. Hustle burns trust for awareness. Because it’s a shortcut, hustle might deliver in the short-run, but hustle is notably non-consensual. Few people want to be hustled.
Marketing is the work of helping people get what they’ve wanted all along. Marketing is about establishing the conditions for a small group of people to eagerly spread the word and build connection. Modern marketing changes the culture by establishing what the new norms are, and does it in a way that makes things better for those it serves.
Taking attention vs. storytelling and service. Sometimes it feels like the shortcuts and depersonalization and scale are the only option, then a great marketing project comes along and we’re reminded that in fact, we can do work we’re proud of.