Bad employees/bad bosses

When an organization is struggling, it’s tempting for the boss to blame the team.

I’m not sure the evidence supports this. After all, other similar organizations are thriving–drawing from precisely the same labor pool.

Sure, it’s easier to be a coach if Michael Jordan is on your team, but it turns out that creating the conditions for commitment, learning and resilience are the boss’s job, not the people you hired to follow along.