No relation between price and quality

In industries under siege from external change (and I count music, books, airlines, pharmaceuticals, IT, telecommunications, etc) you’ll find that the extra fees extracted by the legacy companies DO NOT go for quality. They go to prop up the status quo.

That’s why CDs cost $18 and why Jet Blue is the best airline in America.

MSNBC – JetBlue ranked as offering best airline service.