Hard Work
Inspired by this post, three years ago:
| One | |
|---|---|
| Getting an MBA | Keeping your promises |
| Being board certified | Looking patients in the eye |
| Policies | Judgment |
| Buying an expensive front loader | Giving renovation clients an honest estimate |
| Having a fancy building | Hiring a nice receptionist |
| Putting a new logo on the planes | Cleaning the peanut butter off the seat tray |
| Spending $100 million on special effects | Leaving the ads off the non-skippable coming attractions on the DVD |
| Having a new POS computer | Waiving the late fee because of a snowstorm |
| Offering the lowest rate for a cell phone | Not tricking customers with a bait and switch |
| Hiring expensive executives | Firing the ones that don’t grow and change |
| Moving the call center overseas | Answering the phone after one ring |
| Using a state-of-the-art chipset | Designing the device so it is easy to use |
| Hiring a brilliant tax lawyer | Doing your books in a way that’s transparent to employees and investors |
| Making a lot of money | Donating a lot of money (quietly) |
| Putting on a conference | Taking a risk and making the conference interesting |
| Making the world’s best chocolate | Charging way more than the competition |
| Having a custom WordPress blog with bells and whistles | Writing stuff people want to read |
| Having contrary opinions | Expressing them with kindness, respect and attribution |
| Making it to the top of the heap | Listening to the people on their way up |
| Sucking up to the boss | Respecting the doorman |
| Designing a six page spreadsheet for strategic analysis | Having the guts to cancel the product or shut the division |
| Having a great idea | Sticking your neck out |